Make your employees happy – it’s an entrepreneur task
Being a small business it’s always hard to hire the right persons to do the job and even harder to keep them committed. Hiring in a small business is difficult from more than one reason:
- your payments can’t be so great – employees are a cost, and costs are important for a small business
- your package of benefits can’t beat the corporate packages. No free tickets to spa, no paid vacations, probably no company car
- no professional HR. This means less evaluations, less trainings, less team-buildings
- difficult to give a raise
In fact I wrote an entire article about Hiring in a boostraped company, no need to repeat myself over and over again. So, let’s discuss something that is even more important than hiring: keeping your employees happy.
First of all we will start with the assumption that you don’t have a HR department to do the job, and even if you do, keeping employees happy should be on your everyday to do list while you are the owner or shareholder of the company. In fact, most of the successful entrepreneurs I met have a special section in their speeches about sharing success and wealth with employees – the reason why a company exists as a social entity is to produce for: clients, owners and employees. Take any of the 3 out of the equation and your chances to succeed are near 0.
Ok, so now that we have established that the company owners/ entrepreneurs should work on keeping the employees happy, what about CEOs? CEOs work directly with the employees more than the entrepreneurs/shareholders. So, next time you talk with one of your employees, how much is real and how much is HR?
When you congratulate someone, you do it because you really believe it or because it’s your task to “serve the accomplishment feeling” to your employee? When you say you appreciate an idea, a plan or anything else, is this for real? And how do you deal with the things you don’t like, how do you raise the problem when something got wrong? You keep it low so you don’t demoralize the employee? You try to find out the reasons why the things went wrong or you start yelling?
I don’t know how other employees are, but I try to understand things behind what my boss is telling me. I understand that some things can be dictated by the company policy, some other are compliments because they have to be, and some are masked approaches on things aren’t so great. But you, the entrepreneur, are you ready to deal with the multitude of human behaviours?
Because, bottom line, no matter the reasons or how you do it, being a small business entrepreneur also makes you a HR Department. And next time you talk with your colleagues keep that in mind.
Doug Caverly from SmallBusinessNewz quotes some interesting facts:
“As well as the highest job satisfaction rate (21% strongly agreeing and 41% tending to agree), small business employees were also the most committed (64%) and loyal (58%) to their organizations,” reports the Federation of Small Businesses.
Furthermore, “Employees in small firms also felt most engaged by their employer and reported the most freedom to choose their working patterns. There were also far fewer reports of bullying in small businesses; lower stress levels and less complaints about long working hours.”